The object of these General Conditions is the purchase of products made remotely via network on the site www.sibarizia.com belonging to the company Agricola Fontana srl based in Corigliano Calabro (CS) in Contrada Salice. Each purchase transaction will be governed by the provisions of Legislative Decree n. 185/99 and, about the protection of confidentiality, will be submitted to the rules in the Legislative Decree n. 196/2003 and subsequent amendments .
ACCEPTANCE OF THE SALE TERMS
The customer, by sending electronic purchase order confirmation, unconditionally accepts and agrees to comply in its dealings with Agricola Fontana Ltd., the payment and the general conditions notified below, claiming to have read and accepted all the provided information under the rules mentioned above, and also recognizing that Agricola Fontana srl does not consider itself bound to different conditions unless previously agreed in writing
The customer have to examine the General Sale Conditions online visiting www.sibarizia.com before their purchase confirmations. The submission of the order confirmation therefore implies full knowledge of General Sale Conditions and their full acceptance.
The customer agrees and undertakes, once closed online the purchase process, to print and to keep these general sale conditions, already examined and accepted during the purchase process, in order to fully satisfy the conditions of Articles. 3 and 4 of Legislative Decree no. 185/1999.
HOW TO PURCHASE
www.sibarizia.com is a website that offers the opportunity, including in digital format, to purchase products . The purchases of products, available as illustrated and described online in their respective data sheets, are made by the customers at the price indicated therein, to be confirmed at the time of the confirmation order, in addition to transport costs as specified below and in any event displayed on purchase. Before confirming the purchase, the customer will be shown the unit cost of each product chosen, the total cost when you purchase more products and related transport costs. Confirming the purchase, to completion of the transaction, the customer will receive an e-mail message containing the date and the total amount of the order.
The payment of purchased products and the shipping costs have to paid by the customer at the time of the order confirmation through the Paypal system, or in advance by bank transfer or by cash upon the order receipt .
Payment by PayPal accounts and credit cards
Through PayPal, the global leader in secure payments online, we accept major credit cards and payments with PayPal Account. A PayPal account or credit card payment method is more comfortable, convenient and recommended by us to reduce the time of order fulfillment. The transaction takes place online via PayPal’s secure systems and any information related to credit cards is transferred. The order data are transmitted encrypted according to the SSL (Secure Socket Layer) directly on the servers of PayPal that assure the security of data transmission according to the regulations
Payment by bank transfer
The payments can be made by bank transfer to the bank account that will be notified on the order confirmation that you will receive by mail. We will not process the elaboration of the order until the payment is not received, confirmed and collected through the banking system.
All our deliveries are made by courier with traceable shipment . The tracking code will be notified by email upon shipment. Delivery costs are variable for each country based on weight.
WARRANTY AND DEFECTIVE PRODUCTS
The products purchased through the site www.sibarizia.com are subjected to the discipline, as applicable, of the Legislative Decree 2.2.2002 n. 24 (OJ No. 57, 8.3.2002) on sales contracts and on warranties for consumer goods and, to the extent not provided for therein, the specific provisions provided for by the Civil Code . This warranty will apply to products that has a non-conformity not evident at the time of purchase, provided the product is stored correctly and with due diligence and that is in respect of its destination and as provided in any technical documentation, compliance with the various operating rules therein notified .
The guarantee will be not applicable in case of negligence and carelessness in the preservation of the product by the purchaser, being restricted to direct customers and not to dealers, retailers, etc. Any non-compliance of the products have to be notified within ten (10) days of receipt of merchandise. The written report must be attached by the customer at the time of the return of the non-conforming product. The product even worse, to be subject to replacement, have to, at the time of dispatch, be complete on packaging and on any documentation received from the customer at the time of purchase. The return of the product without the original packaging and relevant documentation prevents Agricola Fontana srl the replacement of the product itself .
The re-routing should be made to this address : Agricola Fontana srl – C.da Salice – 87064 Corigliano Calabro (CS)
Agricola Fontana srl reserves the right to verify the actual defects denounced by the customer and make the replacement until after the inspection.
The request will be processed only if the parcel will be returned with the following documents : invoice or receipt, description of the defect.
The costs of returning the goods to the sender are charged to the customer.
RIGHT OF WITHDRAWAL
Purchases made on site www.sibarizia.com are governed by Italian law on mail order. If you have mistaken your order and you have received an item you did not desire, you have 10 days from the date of delivery to exercise the right of withdrawal (the possibility to return the product). We will accept without hesitation the return of any item, provided it is in perfect condition, refunding the full amount (excluding the costs of packaging and shipping, as required by Italian law).
Returns must be made to this address : Agricola Fontana LTD C.da Salice – 87064 Corigliano Calabro (CS)
INFORMATION AND COMPLAINTS
For any explanation or complaint Agricola Fontana srl can be contacted by way “Contacts” accessible from all pages of our site.
JURISDICTION AND VENUE
This agreement shall be governed by Italian law. Any dispute concerning the validity, interpretation or performance of this contract will be managed by the territorial jurisdiction of Castrovillari (CS)- Italy